Returns & Exchanges
At The Beauty Box, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Securely
Place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your package.
Receive Your Refund
Once our quality control team inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
