Frequently Asked Questions

Everything you need to know about your beauty essentials.

Are your products cruelty-free?

Yes, we are committed to ethical beauty. 100% of the brands featured in The Beauty Box are certified cruelty-free and do not test on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up sooner.

What is your return policy for opened skincare?

We offer a 30-day satisfaction guarantee. If a product doesn't agree with your skin, you can return it for a full refund or store credit, even if it has been opened.

Can I track my order in real-time?

Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.

Do you offer international shipping?

Currently, we ship to the US, Canada, and the UK. We are working hard to expand our beauty community to more countries very soon.

How do I know which products are right for my skin type?

Every product page includes a 'Skin Type Guide.' You can also take our 2-minute Beauty Quiz to receive a personalized regimen curated by our experts.